For many people, buying or selling a car can be frustrating.
Now, a new breed of startup companies are racing to change the car business, but many in the industry wonder if they are trying to skirt around state regulations in the process.
Because website startups are not yet technically subjected to many of the same regulations as other car dealerships — particularly because most connect buyers and sellers but never take possession of the vehicles themselves — there is some concern that they are giving potential buyers and sellers a possibly false sense of security.
NBC4 produced the piece with our nonprofit partner Fair Warning.
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Photo Credit: Consumer Reports